Opening to customers in-store again from 16th June!


New opening hours - Tuesday - Saturday 10am - 5.30pm (from 16th June 2020)

In line with the Government directives, we are planning to reopen to the public on Tuesday 16th June. We will continue to operate on a 5 day week initially but will change to Tuesday to Saturday 10am-5.30pm. In the meantime you can still reach us by phone, email and our website to seek advice and buy items Monday to Friday 10am-5.30pm.

We are currently drawing up our detailed risk assessment and protocol for how we will operate and will publish a guide for our customers on our website shortly. We're also undertaking a thorough deep clean readying the instruments and showrooms for customers.

In the piano and Instrument department, we will be operating an appointment system to come and view and select instruments. We are already beginning to book up appointments so please do get in contact if you are interested in visiting us when we reopen.

Acoustic pianos:- 0161 834 3281 ext 3

Digital pianos:- 0161 834 3281 ext 4

Guitars, folk and orchestral instruments:- 0161 834 3281 ext 4

Customers will also be able to come to the shop on an 'ad-hoc' basis but may have to wait depending on how many customers are already in the showroom or are prebooked for an appointment.

For the sheet music and recorded music department on the ground floor, we will not be operating an appointment system, however, we may ask customers to wait before entering depending on the current numbers of customers in the department.

For instrument accessories (e.g. strings, reeds, mouthpieces, mutes etc) you will be able to call in on spec, however, there may be a short wait depending on the current number of customers in the department in the Instrument department on the 2nd floor.

Those familiar with Forsyths will know that luckily we have a recessed area in front of our shop window so customer's queuing (at 2m intervals!) will be sheltered from any inclement weather or indeed a searing hot sun!

Instrument repair and piano tuning services

Our Piano Tuning, Servicing and Repair Service has resumed again as of 22nd May 2020 but with a reduced capacity. We have a backlog of customers who we have not been able to visit during lockdown that we are working our way through, but we would be delighted to try and help everyone we can and as soon as we can. Please do not hesitate to contact Natalie, our piano department administrator on 0161 834 3281 ext 5 to discuss your needs and book an appointment. We will be able to send you our detailed protocol for working in customers homes which we will need you to agree to prior to a visit.

Our Guitar Tech Glenn will be resuming working on customer and stock instruments from next week. He will be working on instruments at home and we will, therefore, have a system/protocol for safe drop-off and collection of instruments from us in-store. Guitars can be dropped off during our working week up to and including Friday. To ensure a minimum of 72hrs for the instrument to have remained untouched, they will then be then collected by Glenn on the following Tuesday. We will use cleaning products on the cases to ensure safe handling, but to ensure the instrument is not damaged by cleaning we will not use any harsh cleaning products on the instrument itself.

For basic set-up jobs such as a restring we will endeavor to do this in-store for you. We will, however, need to leave the instrument for 72 hours to ensure surfaces are safe for us to handle. After the work is completed we would also recommend you leave the instrument in it's case for 72 hours before touching.

At the moment we do not have a date for our woodwind and brass repairer restarting work. For string instrument repairs and set-up we will have limited capacity in-house and hope to be able to offer a more extensive service shortly.

For all instrument repair and set-up enquiries please contact the Instrument Department on 0161 834 3281 ext 4

(last updated 04/06/2020)

Posted On: Jun 3, 2020

Categories: The Forsyths Blog