Website Terms and Conditions and Legal Notices


These website terms and conditions ("Website Terms") apply to your use of the Forsyths website at (the "Website"). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. We reserve the right to change these terms and conditions at anytime and without notification. By visiting, accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you should not use this Website.

Privacy Policy

These Website Terms supplement (and are in addition to) the terms of our Privacy Policy. Our Privacy Policy explains what personal information we collect about you when you use the Website, and you can view our Privacy Policy online. Please note that when you agree to these Website Terms you shall be deemed also to have read, understood and agreed to our Privacy Policy in its entirety. 

We do not store credit card details nor do we share customer details with any 3rd parties.

Using this Website

You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the website. You may use, download and print content on the Website solely for your own personal use.  

Although we make every effort to ensure our website is available 24 hours a day, we will not be liable if, for any reason, our web site is not available at any time due to maintenance, system failure or conditions outside our control.

On Line Orders

All orders by you through are subject to acceptance by us. Purchase of Goods and Services

All deliveries are normally dispatched using Royal Mail or DPD and are subject to Royal Mail and DPD delivery timescales, or purchases can be collected in store. To colect in store we require you to present proof of ID and address. To protect our customers from fraudulent use of card details we will usually only dispatch goods to the card holders address.

Under the conditions outlined in the Consumer Contracts Regulations, Forsyth Brothers Limited operate a 14 day returns policy, which allows UK and EU customers to cancel their order up to 14 days after receipt of their goods. Cancellation and Returns Policy


You may download, use or print extracts from this site for your personal use only. Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitation photographs, web designs and implementations, graphical images) are owned by us or our licensors. We have been granted permission to use images from certain manufacturers.

Use of this Website from outside the UK

Except where otherwise specified on this Website, the materials on this Website are displayed for the purposes of promoting Forsyth's products and services available in the UK. However, Forsyth may accept orders for delivery to locations outside of the UK subject to customs, legal, regulatory and certain practical restrictions. Those who choose to access this Website from locations outside the UK or place orders for delivery to locations outside the UK are responsible for compliance with local laws if and to the extent local laws are applicable.

Password & Account Security

You are responsible for maintaining the confidentiality of your password and account details and any activities that occur under your account. Forsyth shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Ownership of Rights

All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to Forsyth. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.

You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.

Accuracy of Content

To the extent permitted by applicable law, we disclaim all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Forsyth Brothers Limited.

Damage to your Computer or other Device

We use all reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including anti-virus software) to use the Website safely and to screen out anything that may damage or harm your computer or other device. Except where required by applicable law, we shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Website.

If you believe your computer, laptop, mobile phone or any other device used to access this Website, has been infected by content downloaded from this Website, either directly or indirectly, please contact us immediately.

Links to other Websites

From time to time we may link to a third party website to provide you with third party content, including but not limited to, videos from Youtube, vimeo, images, comments, reviews or links.   These are provided solely as a guide for the customer. We do not vet these websites and do not have any control over their contents. Except where required by applicable law, we cannot accept any liability in respect of the use of these websites.

Exclusions of Liability

We exclude all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) to the fullest extent permitted by law. We accept no liability for any losses or damages which are not reasonably forseeable arising out of or in connection with these Website Terms or your use of the Website.

Except to the extent required by applicable law, Forsyth shall not be liable to any person for any loss or damage which may arise from the use of or reliance on any content or information displayed in or on this Website.

These exclusions shall be governed by and construed in accordance with English law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Nothing in these Website Terms shall exclude or limit our liability for personal injury or death caused by our negligence. In addition, these Website Terms shall not limit or exclude any other liability that we are not permitted to limit or exclude under applicable law.

Entire Agreement

These Website Terms & Conditions set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.

Law, Jurisdiction and Language

Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.

Changes to these Website Terms

We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.


This website is owned and operated by Forsyth Brothers Ltd. We are a company registered in England and Wales  whose registered office is at 126 Deansgate Manchester M3 2GR. You may contact us at this address or on 0161 834 3281. Our registered VAT number is GB: 145497051.

Unless we say otherwise, we use the terms “Forsyth”, "Forsyth’s", "Forsyth Brothers", "we" and "us" on this page and throughout the website to refer to Forsyth Brothers Limited.

If you want to ask us anything (whether about our products and services, this website, any of our terms and conditions or otherwise), then please contact us.

All goods and services are sold in accordance with The Consumer Protection (Distance Selling) Regulations 2000 (SI 2000 No.2334). The purpose of this regulation is to ensure that the consumer is given clear and accurate information about the goods and services supplied by the retailer to help give consumers confidence when buying online. 

Acceptance of Terms and Conditions
Use of this website constitutes acceptance of the terms and conditions laid out on this website. We reserve the right to amend these terms at any time, without warning and it is your responsibility to read the terms and conditions on each occasion you use this web site and your continued use of the web site shall signify your acceptance and to be bound by the latest terms and conditions.  All changes will be made current on this page. 


Forsyth Brothers Limited and any of our owners, officers, directors, employees or shareholders will not be liable for any losses or damage that you suffer under any contract which were not a foreseeable consequence of breach of contract.  We are not responsible for indirect losses which were not considered at the time of the contract including, but not limited to, any loss of income or profits, loss of business or goodwill, loss of data, loss of opportunity.

We are not liable for losses that arise in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any website linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website.

Circumstances Beyond our Reasonable Control

We will make every effort to perform our obligations under any contract.  However, we cannot be held responsible for delays or failure to perform if such a delay or failure is caused by any circumstances beyond our resaonable control.  In the event of a delay, we will perform our obligations as soon as reasonably possible.

The Waste Electrical and Electronic Equipment Directive (WEEE)

You can now recycle your old electrical with us.

If you are buying a new electrical item, we will recycle your old one for free.

Unwanted electrical equipment is the UK's fasted growing type of waste.

Many electrical items can be repaired or recycled, saving natural resources and the environment.  If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination - harming wildlife and human health.

As a retailer of electrical & electronic goods, we conform to all WEEE regulations.   We are pleased to offer our customers the chance to recycle their old electrical items.  As such, if you purchase any electrical and electronic equipment (EEE), we will dispose of any equivalent waste electrical and electronic equipment (WEEE) free of charge on a like-for-like basis. Electrical items for recycling should be brought or posted to the shop.  For larger items such as some digital pianos we may agree to collected the old piano when we (not an external delivery company) deliver and set up a new one.   

To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol.  Please do not throw any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin. 



What is WEEE?

The Waste Electrical or Electronic Equipment (WEEE) Directive required countries to maximise separate collection and environmentally friendly processing of these items.  In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge.  Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electricals on a like-for-like basis.

For more information of WEEE recycling, and locate your local recycling centre, at